Shipping Policy

At Maniratnam Jewellers, we are committed to delivering your jewellery safely, securely, and on time. Every order is carefully packed and shipped through trusted logistics partners to ensure it reaches you in excellent condition.

Shipping Coverage

We deliver jewellery across India and also offer international shipping to selected countries.

  • Domestic Shipping: Available across India.
  • International Shipping: Available to selected destinations. Shipping charges and delivery timelines may vary depending on the destination country.

Shipping Charges

Domestic Orders

We offer Free Shipping on eligible orders across India.

International Orders

Shipping charges, customs duties, taxes, and import fees (if applicable) are calculated based on the destination country and will be communicated before dispatch.

Order Processing Time

Orders are generally processed within 1–3 business days after successful payment verification.

Customized or made-to-order jewellery may require additional processing time, which will be communicated during order confirmation.

Estimated Delivery Time

Domestic Orders

Delivery generally takes 4–7 business days after dispatch.

International Orders

Delivery usually takes 10–15 business days, depending on customs clearance and local courier services.

Please note that delivery timelines are estimates and may vary due to unforeseen circumstances.

Shipping Partners

To ensure secure and reliable delivery, we work with reputed logistics partners, including:

  • Delhivery
  • Blue Dart
  • DTDC
  • India Post (Speed Post)
  • FedEx
  • DHL

Courier partners may vary depending on your delivery location.

Insured Shipping

Every jewellery shipment is securely packed and insured during transit until delivery.

The cost of transit insurance is borne by Maniratnam Jewellers.

Delivery Address

Orders can be delivered to:

  • Residential Addresses
  • Commercial Offices

We do not deliver to temporary or public locations such as:

  • Hotels
  • Restaurants
  • Shopping Malls
  • Public Places
  • Roadsides
  • Hostels (where courier access is restricted)

Please ensure that the shipping address provided during checkout is complete and accurate.

Delivery Attempts

Our courier partners generally make up to three delivery attempts.

If delivery cannot be completed after multiple attempts due to customer unavailability or an incorrect address, the shipment may be returned to us. Additional shipping charges may apply for reshipment.

Package Inspection

Before accepting delivery, please inspect the package carefully.

If the package appears:

  • Damaged
  • Opened
  • Tampered with

please refuse delivery (where possible) and contact our customer support immediately.

Order Tracking

Once your order has been shipped, you will receive:

  • Shipping Confirmation Email
  • SMS/WhatsApp Notification (where applicable)
  • Tracking Number

You can use the tracking details to monitor your shipment until delivery.

Gift Packaging

We offer complimentary gift packaging for eligible orders.

If you are purchasing jewellery as a gift, you may also include a personalized gift message during checkout.

Cash on Delivery (COD)

Cash on Delivery may be available for selected products and locations.

Availability depends on:

  • Delivery location
  • Order value
  • Product category

Additional terms may apply.

What Your Package Includes

Every shipment generally contains:

  • Purchased jewellery
  • Original invoice
  • Product certificate (where applicable)
  • Secure packaging
  • Jewellery care instructions (where applicable)

Return Shipping

If your order qualifies for return under our Refund & Return Policy:

  1. Contact our customer support.
  2. Follow the return instructions provided.
  3. Pack the jewellery securely in its original packaging.
  4. Include the invoice and product certificate.
  5. Hand the package to the assigned courier partner.

Returned products must pass quality inspection before refunds or exchanges are processed.

Delivery Delays

Although we strive to deliver every order on time, delays may occur due to:

  • Weather conditions
  • Natural disasters
  • Government restrictions
  • Public holidays
  • Courier delays
  • Customs clearance (international shipments)

If a significant delay occurs, we will keep you informed.

Contact Us

For shipping-related questions, please contact:

Maniratnam Jewellers

📍 A/110, Opposite Panch Shiv Mandir
Kankarbagh, Patna – 800020
Bihar, India

📞 Phone: +91 88042 69056

📧 Email: maniratnamjewellerspatna@gmail.com